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Tracy van der Schyff

Facilitating The Evolution of Human Capabilities

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Beyond the Bot: A No‑Drama Playbook for Copilot Adoption

“Flipping the switch” rarely moves the needle. Copilot changes how people plan, write, analyse, and follow up—which means the rollout must balance tech readiness with human change and leadership alignment. A simple model to keep you honest is to run three workstreams in parallel: Leadership, Technical Readiness, and Human Change. That’s how you get adoption that lasts, not a spike that fades. Copilot adoption works when you treat it as behaviour change, not a software launch. Run leadership, technical readiness, and human change in parallel; start with a small pilot, scenario‑based training, and champions; measure quality as well as usage; and modernise support to coach safe, confident use.

Start a Copilot Community with Viva Engage: Share Tips, Tricks, and Prompts that Stick

AI is changing the way we work, but here’s the big truth: Copilot becomes far more valuable when people share what works, not when everyone figures things out alone. That’s why creating a Copilot Community inside Viva Engage is one of the simplest, most high‑impact steps any organisation can take to speed up adoption, improve skills, and boost confidence for all employees.

Steal Your Lunch Break Back with Copilot

When last did you not work through lunch — 2014? Honestly, between the never‑ending email spirals, back‑to‑back meetings, and that one Excel file that silently judges your life choices, lunch breaks have basically become folklore. Unicorns. Bigfoot. But hey, there’s hope! Copilot is here to help you reclaim those carefree midday moments, you know, when “lunch” meant actual food, not caffeine and mild panic. Today we're taking your lunch hour back, one smart prompt at a time. Because it’s 2026, and your wellbeing isn’t a luxury anymore… it’s a non‑negotiable.

The ‘Prompt Library’ Anti‑Pattern: Why You Should Build Decision Trees Instead

Everyone loves the idea of a big “prompt library”, a long list of ready‑made phrases you can copy and paste into Copilot. It feels useful… until it isn’t. The truth? Prompt lists get old fast. Your work changes. Your documents change. Your goals change. And suddenly those pre‑written prompts don’t fit anymore. Even worse: people start copying prompts that were written for a completely different situation. That’s when Copilot gives weird or unhelpful answers, not because it’s wrong, but because the prompt didn’t match the task.

Copilot & Digital Fluency Across Office: The Best of Excel, Word, Outlook & PowerPoint in One Guide

If you’ve tried Copilot in one app, you’ve seen a quarter of the magic. Over the last four posts, we explored quick wins in Excel, Word, Outlook, and PowerPoint. This wrap‑up shows how those wins summarized, and why a handful of basic skills in each app make Copilot’s help sharper, safer, and faster. I’ve also linked short, practical resources so you can level up in minutes, not months.

Master Your Inbox with AI: Copilot Tips Anyone Can Use

Copilot in Outlook is your writing assistant for email. It can summarize long threads, draft replies, polish tone, and pull-out action items so you don’t have to read every line or start from a blank page. Typical tasks include “Draft a response to this thread” and “Summarize the key decisions,” directly from the email you’re looking at.

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