Tracy van der Schyff

#Office365Challenge – Microsoft FastTrack – Adoption Activities is the fourth section to be completed as part of your success plan. This is definitely where I feel a bit more comfortable in my socks. The technical stuff was way over my head, which is why I’m super grateful for the Partners we can lean on to guide us through this.

Related posts / resources:
Around the Office 365 Days: Day 121 – Microsoft FastTrack – Success Plans
Around the Office 365 Days: Day 122 – Microsoft FastTrack – Business Case
Around the Office 365 Days: Day 123 – Microsoft FastTrack – Service Readiness
Around the Office 365 Days: Day 124 – Microsoft FastTrack – Onboarding
Microsoft FastTrack
Around the Office 365 Days: Day 120 – Adoption Methodology Resources
Adoption Methodology Resources

In the previous posts we covered the following steps:
Step 1: Sign In to Microsoft FastTrack
Step 2: Create the Success Plan
Step 3: Complete the Business Case
Step 4: Service Readiness
Step 5:  Onboarding

The success plan consists of the following segments:

1. Business Case
2. Service Readiness
3. Onboarding
4. Adoption Activities

Today we’ll have a look at the Adoption Activities:

The Adoption Activities segment include the following:

1. Select the scenarios the project will deliver
2. Do you have an existing change management team and process who will coordinate the project activities?
3. Verify the Pre-Launch adoption activities
4. Verify the Launch adoption activities
5. Verify the Post-Launch adoption activities

In the above adoption activities they address Communications, Events, Training, Support and Measurement. They mention frequencies as well as the people responsible for these activities.

Examples:

Support – Maintain a Frequently Asked Questions (FAQ) list to address the most anticipated questions. Post the FAQ on your internal site, or Yammer group, and assign a team to update it regularly.

Measurement – Track results based on your previously defined Success Metrics and measure progress against your benchmark. Periodically report results to key stakeholders.

Communications – Periodically share tips with end-users by using the “tips & tricks” email templates to sustain momentum and broaden the use of each scenario.

Training – Along with end-user training, be sure to communicate your organization’s specific policies and best practices so users are aware of specific guidelines and how they’re expected to use Office 365.

Again I am super impressed by the level of detail supplied to assist you in making better decisions. Microsoft has gone out of their way to help by giving many examples and food for thought. They honestly could not have made it easier. Remember to visit the Adoption Methodology Resources site for templates to use.

Read more about FastTrack

And that’s a wrap for FastTrack.

Overview of my challenge: As an absolute lover of all things Microsoft, I’ve decided to undertake the challenge, of writing a blog every single day, for the next 365 days. Crazy, I know. And I’ll try my best, but if I cannot find something good to say about Office 365 and the Tools it includes for 365 days, I’m changing my profession. So let’s write this epic tale of “Around the Office in 365 Days”. My ode to Microsoft Office 365.

Keep in mind that these tips and tricks do not only apply to Office 365 – but where applicable, to the overall Microsoft Office Suite and SharePoint.