ATOI365D#Office365Challenge Today we’re looking at making audio and video calls with Skype for Business, as well as sharing your desktop and recording calls.

 

Day:  310 of 365, 55 left
Tools:  Office 365, Skype for Business
Description:  Audio and Video Calls with Skype for Business
Audience:  All

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So far we’ve covered the menus, adding contacts and instant messaging. Today we’re looking at making audio and video calls with skype, as well as sharing your desktop and recording calls.

Making Audio Calls:

  1. Find the contact
  2. Click to open
  3. Click on the call button > Skype call
  4. When someone calls you, a popup will show which you can Ignore or answer

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If the chat window is already open, it will show the call options at the bottom:

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Making Video Calls:

  1. Find the contact
  2. Click to open
  3. Click on the video button > Start my video

Note:  You can change a normal audio call to video call at any time by clicking on the video button. The other participant also needs to select video.

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Sharing your Desktop:

While on the call, click on the Share Button, Show your Desktop allows you to share your desktop with the other person in the call (great for IT support), Share a Window allows you to choose which screen / window to share. You can also choose to Co Author Office Documents. When you click on the Ellipses on the right you’ll notice “Start Recording”. This gives you the ability to record the audio or video call. I use this often in training scenarios – as it allows the student to play back the recording at any time to recap something.

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When sharing someone’s desktop you can also Request Control. This allows you to actually work on their machine. Again great for training as I can ‘take over’ the student’s machine and show then something step by step. You are not able to do this if the other party does not grant access, and they can ‘take control back’ at any time. Thank you Mpho for testing this with me :-).

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And that’s how easy that is!! Join me tomorrow when I’ll cover the whiteboard and co-authoring features as well as various settings.

Overview of my challenge: As an absolute lover of all things Microsoft, I’ve decided to undertake the challenge, of writing a blog every single day, for the next 365 days. Crazy, I know. And I’ll try my best, but if I cannot find something good to say about Office 365 and the Tools it includes for 365 days, I’m changing my profession. So let’s write this epic tale of “Around the Office in 365 Days”. My ode to Microsoft Office 365.
Keep in mind that these tips and tricks do not only apply to Office 365 – but where applicable, to the overall Microsoft Office Suite and SharePoint.